about me

For more than fifteen years I have provided personalized Macintosh support services to clients in Boston, New York City and Connecticut. My client list features companies large and small in diverse fields including publishing, fashion design/production, retail stores and advertising.

I’ve recently relocated to Wayzata and offer computer services to small and medium sized business clients in the Twin Cities area.

I practice a user-centric approach to tech support. Your Macintosh(es), software, peripherals and network are tools to help you, not ends unto themselves, and I want help you get the most from them. I offer a full range of services including solutions consulting, system set up and upkeep, software/hardware upgrades, vacation coverage for technical staff and user training. While I cultivate ongoing business relationships, I do offer one-time and occasional visit services. I can help you choose the right equipment, but I am not a reseller. I speak English, not “tech.”

I was active in a number of Boston Macintosh related users groups including BMAC, BOSFCPUG and BASUG and am establishing relationships with groups in the Twin CIties.

Jeff Berg
Apple Certified Help Desk Specialist
jeff AT purpleshark.com

services include

Solutions Consulting

Troubleshooting & Crisis Response

Hardware & Software Installation & Upgrades

Preventative Maintenance

Vacation Coverage for In-House Support Staff

User Training